Leading logistics company in India, HTL Group, has completed 40 years of operation. On completion of exciting four decades of the company Mr Reyaz Farook, Chairman, HTL Group, analyses the long and glorious journey of his company in the cargo and logistics sector; to share his vision, achievements and tasks unfinished……
“A lot has changed from the time we started. Today industry is IT- driven and speed to market is the essence of doing business. More and more professionals have come on board to provide an improved prospective and way of doing business. We at HTL have always strived to remain customer-focused and worked proactively to provide services to the satisfaction of our customers. We see a great opportunity to increase our footprints in expanding our service offerings. We are one of the leading forwarder in India and our vision is to strive for excellence in all aspect of service offerings,” Mr Farook, one of the legends of Indian logistics industry, maintained.
According to him, current scenario of the Logistics Industry is dynamic and service requirements are changing quicly. “This change is derived by ever changing requirements of our clients which in turns are driven by what is happening at a Global platform. Today India is competing with the best in the global market, as such it is important to adapt to those changes and make a part of your life, as that is the only way to keep yourself ahead in the game,” Mr Farook elaborated on the changing landscape as compared to 40 years ago, when HTL Group had ventured into cargo/logistic business. “There are immense opportunities for everyone to look at. Opportunities exist not only in Freight Forwarding but in Warehousing and Distribution as well. With “Make in India” promoted by Government of India and GST regime coming into effect from last year, we are witnessing the flood gates of opportunities,” he went on. In his opinion, government policies are aligned with the current market situation. Keeping in mind global needs and requirements, Government of India has taken a number of positive initiatives in ensuring that business flow is smooth and competitive. “There are challenges on the way, but there is nothing which cannot be addressed,” Mr Farook aired optimism.
Commenting on current international market scenario in regard to cargo and logistics services business, the HTL Chairman again pointed to speed to market, which is the essence of doing business. “Trends and fashion change so fast that it is important to ensure that products are available with the end customer in shortest possible time. Accordingly, one has to be consistently working on reinventing itself which will help one keeping ahead in the race,” he stressed.
How is HTL coping with the changing eco-system?
Mr Farook was emphatic that HTL has a team of dedicated professionals who are reaching out to clients offering its world standard services. At present the company offers Freight Forwarding for Airfreight, Ocean Freight, and Customs Clearance. “Our cutting edge is personalised services and strong IT System. We are now looking at expanding our foot prints in Warehousing and Distribution,” he shared. Mr Farook and his team would like to be among the top ten companies in India offering complete Logistic Solution.
Mr Farook believes that there is a need to create awareness about the industry in general. “Logistics Industry is backbone of manufacturing and other services as we run the last mile to ensure goods are available to end customer. There is a need for more and more professional to come on board and share their expertise which will help this industry support in more than one ways. There is a need for a common training institute and courses so that we are able to churn out professional who would take this industry forward,” he raised the vital issue that the industry urgently requires.
Focusing on another larger issue, Mr Farook was of the opinion that despite providing infrastructure status to certain services to logistics sector, as a whole there is a need to get Industry status and recognition to logistics industry, so that this industry related issues can be taken up with the appropriate/nodal ministry. “We welcome the present government initiatives partnering with the industry. However, there is a need for more consultations and discussions at all levels so that one can exchange ideas and views on what are some of the global best practices and which can be replicated in India for the benefit of the industry,” he concluded.